Passionnate about green energy lifestyle.

Wikeebuy is created by Wikee technology, Address: Longgang District, 622, No.535 Jihua Road, Bantian Street, shenzhen, Guangdong, Reduce purchase cost, WiKee guides you to Buy

If you have any questions, you can get in touch with us directly through the chat widget Facebook messenger at the bottom right

Facebook Messenger Contact: https://www.facebook.com/WiKeeBuy/

E-Mail: wikeebuy@gmail.com

There is a time difference between us, hope you can forgive us if  we didn’t reply in time, generally speaking, we will reply in 24 hours, when you contact us via Facebook messenger or E-Mail, you can leave your order number and describe your problem, so that we can solve your problem as soon as possible

WiKeeBuy Statement：

1~3 DAYS TO SEND THE SHIPMENT TRACKING NUMBER

We will process the order within 3 days and send you an email with the tracking number. So that you can keep track of the order delivery status.

4~8 DAYS DELIVERY EUROPE & THE USA WIDE

Under normal circumstances, the Product will arrive in Europe and be delivered within 4~8 days. Our products are shipped from the UK or Germany or the USA warehouses, using the DPD/DHL/UPS/Fedex shipping method

14 DAYS REFUND OR 30 DAYS REPLACEMENT GUARANTEE

If the product has a major quality problem and cannot be repaired, you can choose to refund within 14 days or exchange the product within 30 days . Note that if ask exchange, the shipping fee will be borne by us, and if the customer asks for a refund, the shipping fee will be borne by the customer.

90 DAYS REPAIRS SERVICE, 180 DAYS ACCESSORIES PROVIDING

For products that are more than 30 days and less than 90 days, we only provide accessories and general maintenance services, WIKEEBUY has a repair site in the UK, if there is any quality problem that consumers can not solve under the guidance of an engineer, the product can be shipped to our designated repairs site, to get repairs service. meanwhile, we have the USA warehouse, Germany warehouse as well. Due to the products used more than 90 days, we cannot sell the returned products, so we do not provide refund services. Only provide half a price refund, or accessories providing service in 180 days, hope you understanding