1 Year quality warranty
- WIKEEBUY has the UK & the USA & German warehouse, provide 90 days repairs warranty
- That for orders within 30 days to 90 days, if you want to return the order, Since the product was used for more than 30 days, we are unable to sell the product once again, we only provide a half-price refund service, please understand! We also provide spare parts and general maintenance guarantees in 90~ 180 days. Does not support order replacement.
- If the product is used for more than 90 days, we will no longer provide repair service, only providing accessories service in 180 days.
- Product refund & return in 30 days, WIKEEBUY offers postage. Product return in 30~90 days, Customer offer 20GBP repairs & shipping fee. Get WIKEEBUY’s official repairs & shipping service, click the link to get the service easily: products with problems return after 90 days, WIKEEBUY doesn’t offer postage. Customer offer shipping fee. it may be 30~40GBP
- Show the shipment tracking number to the customer in 3 days
- Free shipping from Germany warehouse or The UK warehouse, 4-8 days delivery
- 14 days refund guarantee
- 30 days replacement guarantee
- 90 days repairs warranty
- 180 days accessories providing service
TO QUALIFY FOR WARRANTY SERVICE
- You must present purchased Order number # from www.wikeebuy.com
- The product cannot be used for rental or commercial use.
- The product cannot be used for competition
- The Limited 90 Day Warranty only covers parts or issues due to manufacturer defects
- You must file 1 warranty request via contacting e-mail: firstname.lastname@example.org
LIMITATIONS OF LIABILITY
- This Limited 90 Day Warranty is non-transferable after the product’s initial sale.
- This Limited 90 Day Warranty only covers parts due to manufacturer defect
- No unapproved modifications can be made to the product, its performance or otherwise, in order for this Limited 90 Day Warranty to remain in effect.
- No reimbursement is provided for towing, loss of time, loss of use, inconvenience, incidental or consequential damages.
- Warranty is void if weather related water damage is determined. Owner is responsible for storage and protection from the weather.
- WIKEEBUY makes no warranty with respect to products or trade accessories not made by WIKEEBUY, including, but not limited to, motors, tires, wheels, and batteries, such products or trade accessories, such items being subject to the original manufacturer’s warranty, if any.
- This Limited 90 Day Warranty does not cover minor surface blemishes, rips, tears, or other cosmetic damage due to normal use, or other intentional or unintentional damage to the product.
- This Limited 90 Day Warranty will not cover any damage which results from the application of improper cleaners, solvents or chemicals to the product, water damage, smoke or soot, or from exposure to saltwater, sea breeze or salt.
- This Limited 90 Day Warranty will not cover any damage which results from aging, such as fading of paint, deterioration of plated surfaces, deterioration of rubber or plastics, or rusting.
- This Limited 90 Day Warranty does not cover improper repair or misdiagnosis of problems.
- Damage due to misuse or neglect, use other than as specified in the Owner’s Manual, or use under abnormal conditions are not covered by this Limited 90 Day Warranty.
- This limited warranty does not cover products sold second-hand, open box, including but not limited to floor models (unless manufacturer’s warranty approved upon date of purchase). Refurbished equipment, equipment sold without a manufacturer’s warranty or sold “as is”.
Warranty is void if your Hoverboard/Scooter shows visible signs of damage or has been misused beyond what is considered normal use, including water damage. Wear and tear is not covered under this warranty, only defects in craftsmanship such as receiving a product DOA or bad chipboard.
To File a Warranty claim please click here